Re: Checkout UI Extensions for Thank You and Order Status on Non-Plus Plans - Do they just not work?

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Checkout UI Extensions for Thank You and Order Status on Non-Plus Plans - Do they just not work?

HunterHillegas
Shopify Partner
8 0 1

We are building an internal app with Checkout UI extensions for our store (non-Plus) so that when the 'additional scripts' feature is removed, we can still show our customers links to access digital downloads they purchased on the 'Thank You' and 'Order Status' pages.

From the documentation I can see that while much of the Checkout Extension UI stuff is for Plus customers, display on those two pages is supported for regular plans. So far so good.

I have my extensions built and they work correctly in a demo store that has the 'Checkout extensibility' feature turned on.

BUT... when I try to use them on my regular store, there's no way to get them to appear.

 

Just like the sample code (https://shopify.dev/docs/apps/checkout/thank-you-order-status/add-survey?extension=react), we are using purchase.thank-you.block.render and customer-account.order-status.block.render but they do not appear. In the development store, I had to edit those pages in my theme to include them but that's not possible for non-Plus stores - Checkout editing is disabled in the theme editor unless you are on Plus.

How is this supposed to work? FWIW I also couldn't get the sample code at the link above to work on my real store.

Accepted Solution (1)

Brett_Helium
Shopify Partner
270 51 121

This is an accepted solution.

Hey @HunterHillegas, according to Shopify's checkout extensibility roadmap, extensions for the 'Thank you' and 'Order status' pages are only available to Plus shops currently, but should be fully available to all shops sometime this month (May 2024) https://shopify.dev/docs/apps/checkout#checkout-ui-extensions

Brett | Helium
Helium builds apps that thousands of merchants depend on:
- Customer Fields ✪✪✪✪✪ (350+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (280+ reviews)

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Replies 6 (6)

Brett_Helium
Shopify Partner
270 51 121

This is an accepted solution.

Hey @HunterHillegas, according to Shopify's checkout extensibility roadmap, extensions for the 'Thank you' and 'Order status' pages are only available to Plus shops currently, but should be fully available to all shops sometime this month (May 2024) https://shopify.dev/docs/apps/checkout#checkout-ui-extensions

Brett | Helium
Helium builds apps that thousands of merchants depend on:
- Customer Fields ✪✪✪✪✪ (350+ reviews)
- Meteor Mega Menu ✪✪✪✪✪ (280+ reviews)
HunterHillegas
Shopify Partner
8 0 1

THANK YOU THANK YOU! I thought I had read all the documentation on these features and I somehow missed that. I wish it was on some of the sample code pages but anyway, thank you.

joaocouto
Shopify Partner
4 0 0

I find myself in the same situation. However, we are already in June and the store I have with the Basic plan is still unable to enable Checkout Extensibility.

At this point I performed an link installation and the app is properly installed. However, when I access checkout customization, my checkout extension app does not appear. Is it necessary for the app to be in the Shopify app store?

HunterHillegas
Shopify Partner
8 0 1

FWIW, we are on Advanced and this is working for us now with a private app as of the end of May.

joaocouto
Shopify Partner
4 0 0

Are you sure you are referring to Checkout Extensibility? Until now, I think that feature is exclusive to Plus plan.

Michael_Dev
Visitor
2 0 0

Hi everyone, 

Just a follow up question to this, if our store is on the regular "Shopify Plan" do we have to do anything to get ready for Checkout Extensibility? 

I've read through the documentation and I'm not sure where to look or how to get started.