My app suddenly can't find extensions in app preview

[AH63935]

So my app was working fine before and showing its different extensions etc. but suddenly when I tried to preview it it says I have no extensions? Even though when I run the command, it says each of them is being updated. Additionally when I run deploy, the app in partners dashboard doesn't seem to show the changes that were made from before. Please HELP! 😞 

[JordanQu]

Same issue here. I'm seeing live changes when I preview the checkout directly on my dev store, but the dev console isn't working.

[matt-360]

Same problem for me, I was doing my normal dev work and suddenly the web console is showing `No extensions found` and I can't get my extension preview link. This is really a hard blocker for my work since it's the only path for non-plus developers to view a plus app.

Additionally, when I'm trying to access my admin app in my development store, when serving it locally through the cloudflare tunnel, my app keeps refreshing rapidly over and over, like several times a second, indefinitely. This also started occurring at the exact same time the extension link problem occurred so I'm assuming they're related.

[JordanQu]

Same for me. Something is going on

[Dickie]

Me too

[RayleighCode]

Some for me. All of a sudden the app keeps on refreshing. Browser console shows " WebSocket connection to xyz.trycloudflare.com failed".

[KulBoy]

Same for me....It keep refreshing....Why is this happening?  Some changes/updates from shopify?

[andrewrobbins]

Yep happening to me as well. Everything was working fine this afternoon.

In addition to the "No extensions" found error, I'm also seeing the app refresh every second.

[andrewrobbins]

Entire Shopify admin down for anyone else?

[iidanaoki]

Hello, I'm experiencing the same issue.

I checked the error, and the websocket connection to Cloudflare is failing in my local environment.

The cloudflare status page says they're working on a fix, so this might be related.

https://www.cloudflarestatus.com/

 

[Nivekithan_EPYC]

I am too facing this issue. Let's hope they fix this soon

[akshay_joseph]

I'm experiencing same issue. Any solution ?

[akshay_joseph]

Got a temporary solution. The issue is with cloudflare tunnel. Use ngork instead of Cloudflare tunnel.
1. Install ngrok in your system.
2. Create a free account in ngrok. And go to Domains and create a Domain and copy it.
3. Then change the port number in command from 80 to 8080 . Run the command in local to create a tunnel. eg. ngrok http --domain=xxx-xxxxxxxxx-xxxxxx.ngrok-free.app 8080 
Replace with your created domain
4. Then open another command line interface and run npm run dev -- --tunnel-url="xxx-xxxxxxxxx-xxxxxx.ngrok-free.app:8080"

[TMJ-ShopHelten]

@akshay_joseph thank you - This works for me, while Cloudflare fix their issues 🚀

[andrewrobbins]

Worked for me. Thanks for the tunnel tip!

[matt-360]

Thanks @akshay_joseph !

[bakikcakiroglu]

App continuously refreshes on my side. 

[akshay_joseph]

Use ngrok instead of Cloudflare

[bakikcakiroglu]

Yes I did but writing just so Shopify team know. 

[Ehsan55]

Same here

[matheus_alce]

Same here.

Ngrok worked.

[dptucunduva]

Same issue here. What I am seeing in chrome devtools is an error when opening a websocket connection to cloudflare.

[Steven_Janczy]

Hi folks, thanks for reporting this one. We are seeing this internally as well and it looks to be an issue with cloudflare (who we use to generate tunnels by default).

As a workaround, you can use ngrok instead of cloudflare temporarily. Instructions to do so:

1. Set up an ngrok account + ngrok CLI and follow their steps to set your access token
2. Run ngrok http 3000 (or any other port number)
3. Take a note of the URL it gives (ends in `ngrok-free.app`), leave ngrok running
4. Run shopify app dev --tunnel-url=https://<the ngrok URL>:3000 (or your port number)

[andrewrobbins]

Unfortunately this appears to have stopped working for me now.

Additionally, when I attempt to deploy my app, I'm not getting the following error:

Any thoughts?

[schneck]

same here

[AH63935 · Accepted solution]

I believe the issue was fixed just now by Shopify!

[KABlackandBlack]

yes issue fixed. Thanks

[Steven_Janczy]

Yes we can confirm this is working now. We worked with cloudflare and they were able to restore functionality (the underlying issue was with cloudflare since we use them by default for generating tunnels in our CLI.)

[Edqar]

I checked and it's solved. Thanks to the Shopify staff for quickly resolving the issue. Now we can continue developing.