For discussing the development and usage of Checkout UI extensions, post-purchase extensions, web pixels, Customer Accounts UI extensions, and POS UI extensions
Hello,
Our post-purchase UI extension request is approved for the public app after the review process and we could see the API access is provided but still when we are trying to enable the post-purchase extensions for any live store the post-purchase page is not coming after order placement and instead of post-purchase page we see it is redirecting to Thankyou page. Is there any additional step that we need to perform to make it live as it is perfectly working on our development stores?
https://docs.google.com/document/d/1JTHpua2a6ErFvqseSUhcCRE_5KD9d3Bc6-VVJEBeRLI/edit?usp=sharing
We have looked through community and also unable to get any pointers from the documentation. So now completely blocked on this. Thanks in advance.
Hi - connecting with our internal team on this now.
Liam | Developer Advocate @ Shopify
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Have you reviewed all the limitations listed in our docs?
Skipping the Post Purchase page is usually one of:
Hope this helps!
Liam | Developer Advocate @ Shopify
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We are experiencing the same issue with post purchase extension. It is not working in real stores rather than development stores.
Is the specific access has to enabled by contacting support ?