Shopify connector for Microsoft Dynamics 365 Business Central - Sync product error

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Shopify connector for Microsoft Dynamics 365 Business Central - Sync product error

DamianoCastagna
Visitor
1 0 0

Goodmorning,

Microsoft support ask :

 

The following error indicates an issue on Shopify side (admin API). Could you please check the telemetry associated with request id on your side?

 

If requesting support, please provide the following details to help troubleshooting:

Error(s) on Shopify:

[{"message":"Internal error. Looks like something went wrong on our end.
nRequest ID: 72394128-69d0-48e3-834d-b1d1dc6dc0b6 (include this in support requests).","extensions":{"code":"INTERNAL_SERVER_ERROR","requestId":"72394128-69d0-48e3-834d-b1d1dc6dc0b6"}}]

Internal session ID:
4d690a7b-8f4f-4beb-a065-7d4060ee1ab9

Application Insights session ID:
45c493a2-3d5f-45d2-9680-fe7f771bd812

Client activity id:
12f49c24-19c4-4bb7-8efe-63f1af755802

Time stamp on error:
2023-12-06T08:13:07.8490887Z

User telemetry id:
dc4b2e13-cca7-40dd-baf7-37d344587b05

AL call stack:
ErrorMessagesRecommendationExt(PageExtension 7900)."Description - OnDrillDown"(Trigger) line 10 - Error Messages with Recommendations by Microsoft

Custom dimensions:
[{"Item1":"ErrorCallStack","Item2":""},{"Item1":"CreatedOn","Item2":"06/12/23 09:12"}]

 

 

My ticket ID is 44027640

 

Thanks,

D.

Accepted Solution (1)

SBD_
Shopify Staff
1829 271 415

This is an accepted solution.

Hey @DamianoCastagna 

 

Please open a thread with Support via the Partner Dashboard. They'll be able to dig into the logs.

Scott | Developer Advocate @ Shopify 

View solution in original post

Reply 1 (1)

SBD_
Shopify Staff
1829 271 415

This is an accepted solution.

Hey @DamianoCastagna 

 

Please open a thread with Support via the Partner Dashboard. They'll be able to dig into the logs.

Scott | Developer Advocate @ Shopify