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Goodmorning,
Microsoft support ask :
The following error indicates an issue on Shopify side (admin API). Could you please check the telemetry associated with request id on your side?
If requesting support, please provide the following details to help troubleshooting:
Error(s) on Shopify:
[{"message":"Internal error. Looks like something went wrong on our end.
nRequest ID: 72394128-69d0-48e3-834d-b1d1dc6dc0b6 (include this in support requests).","extensions":{"code":"INTERNAL_SERVER_ERROR","requestId":"72394128-69d0-48e3-834d-b1d1dc6dc0b6"}}]
Internal session ID:
4d690a7b-8f4f-4beb-a065-7d4060ee1ab9
Application Insights session ID:
45c493a2-3d5f-45d2-9680-fe7f771bd812
Client activity id:
12f49c24-19c4-4bb7-8efe-63f1af755802
Time stamp on error:
2023-12-06T08:13:07.8490887Z
User telemetry id:
dc4b2e13-cca7-40dd-baf7-37d344587b05
AL call stack:
ErrorMessagesRecommendationExt(PageExtension 7900)."Description - OnDrillDown"(Trigger) line 10 - Error Messages with Recommendations by Microsoft
Custom dimensions:
[{"Item1":"ErrorCallStack","Item2":""},{"Item1":"CreatedOn","Item2":"06/12/23 09:12"}]
My ticket ID is 44027640
Thanks,
D.
Solved! Go to the solution
This is an accepted solution.
Hey @DamianoCastagna
Please open a thread with Support via the Partner Dashboard. They'll be able to dig into the logs.
Scott | Developer Advocate @ Shopify
This is an accepted solution.
Hey @DamianoCastagna
Please open a thread with Support via the Partner Dashboard. They'll be able to dig into the logs.
Scott | Developer Advocate @ Shopify