For discussing the development and usage of Checkout UI extensions, post-purchase extensions, web pixels, Customer Accounts UI extensions, and POS UI extensions
Good Morning Everyone, I'm trying to connect an account to Dropstream but when I type in the URL I and press test connection I get the following error from Dropstream's end "Could not connect to server. Please check that the URL can be resolved or check the help documentation." I've contacted Dropstream's Support staff and they said it's most likely on Shopify's end or that the client needs to whitelist Dropstream's IP. If anyone here has had a similar experience and knows how to help I'd appreciate it immensely.
Hi MelPrintz - I found some docs on setting up Dropstream with Shopify on their support site, have you followed these steps?
Liam | Developer Advocate @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog