Theme App Extension not working with app

[arjun18]

I recently created a new app named 'XYZ' and successfully installed it on various stores. The app worked flawlessly without any issues or errors during installation. Subsequently, I installed the Shopify theme app extension using the CLI and executed the following commands:

shopify app config link

shopify app dev

shopify app deploy

These steps successfully connected the store to the web pixel, and everything worked as expected.

However, when I attempted to install this app on another new store, the theme app extension did not authenticate or displayed a blank screen.

Could you please assist me in ensuring that this extension is automatically published on any store where I install this app? 

[Liam]

Hi Arjun,

Some methods you can try for resolving this are:

• After deploying, ensure that the extension is published. You can manually check this in your Shopify Partner Dashboard under the “Extensions” section of your app.
• Ensure that the OAuth flow is correctly implemented and that the new store installation is receiving the necessary tokens.
• Verify that the redirect URLs and scopes are correctly set in the Shopify Partners Dashboard.

Check the above points and let us know if you're still encountering issues.