Web pixel not firing on client's store

andrerigon
Shopify Partner
4 0 10

Hey all,

 

My app has a web pixel extension that should fire for some events.

It works properly for the test store. But when a client installed it, it never fires. 

It seems that my extension code is never loaded.

I can call the graphql api and see the webpixel object and its settings, yet it doesn't work.

 

Any ideas?

 

Thanks, 

 

Andre

Replies 0 (0)