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Why can't I connect my Zoho email to my Shopify account?

by Kaspars31243637 in Shopify Discussions
Hi, I can't connect my Zoho email to Shopify account. I followed every step carefully. Everything is verified at zoho. What could be the prbolem?
‎08-04-2023 02:10 AM

Shopify Contact Page not working with Zoho Mail

by 2Hops in Technical Q&A
My store contact page is able to accept inputs and submitting looks like it works. But when I check the inbox in my Zoho Mail there are no messages. My Zoho Mail works properly for other emails. My s...
‎08-05-2024 08:09 PM
1 Like

How to Configure Emails other then Zoho or Gmail?

by junaid-azam in Shopify Discussions
Hi,   How to configure third party emails other than zoho or gmail? I have transferred my domain to shopify now but emails are not working. My third party email hosting services provider a...
‎05-19-2022 02:34 PM

Can I create a business email account with my domain on Shopify?

by JHP_photo in Shopify Discussions
Hi all,    I kind of assumed that it would be possible to create at least one 'business e-mail account' using Shopify. My shop is up and running, but am in need of a business e-mail.&n...
‎01-08-2022 04:23 PM

Zoho Mail not receiving emails from Contact Us page

by Vonski in Shopify Discussions
I've been in contact with Zoho and after checking all my settings (which were correct) they said the one thing that will fix this is getting the Shopify email ip addresses and putting them into the t...
‎10-29-2021 07:25 AM

Struggling to connect Zoho Mail with my online store: How to fix?

by EmberSerafina in Shopify Discussions
  Hi, I wanted to create an email account for my shopify store. I first tried with google workspace but decided to switch to zoho mail. Unfortunately when following the steps to connect zoho mail...
‎01-22-2024 10:50 AM

Connect shopify with zoho mail, but how to change mx records

by wendyl93 in Shopify Discussions
hi,   So I'm trying to connect my shopify with zoho mail. I've added the zoho zb code to shopify already. It says cname and mx records will be created automatically but, I can't seem to c...
‎02-15-2022 06:32 PM

How can I remove an existing MX record in Zoho Mail?

by Omiisk24 in Technical Q&A
Hello! So just to give you guys a run down, I am using Zoho Mail to set up my email within Shopify. I am now in the section where I must add MX, SPF, and DKIM records. The only one that is giving m...
‎10-13-2022 11:42 AM
1 Like

DKIM from Mail-gun not verifying for almost a month

by Emilie11 in Shopify Apps
My email host on Shopify is Zoho, and I’ve already added the TXT records to my domain. Now I want to add SPF and DKIM from Mailgun as well. The SPF works, but the DKIM has been unverified for a...
‎04-02-2025 09:56 AM
2 Likes

Why is my domain email not working on Shopify and Zoho Mail?

by intolines in Technical Q&A
I tried setting it up through Shopify and through Zoho Mail as well, but it's the same issue, I tried to send an email to that my domain email address from a different email but it says that the a...
‎11-10-2021 02:20 PM
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