Statement of Charges only available for 90 days - need export for entire store history

blconn
Excursionist
13 0 21

Hello,

 

You used to be able to export your discrete statement of charges going back as far as you need - this was a CSV export with subscription charges, app charges, and shipping label charges.  Our store has been open with regular business since May of 2016.  I recently found that the custom date range is now limited to only the last 90 days.  I chatted with a "guru" and they told me that it's just not possible to get that export unless I ran reports discretely or downloaded all of the invoices.  To be frank - we're now missing a critical piece of our business data.

Why is this export now limited to only 90 days?  I can export all of our orders going back as far as I need - obviously I need our accounting data too.

 

I'd appreciate any help someone could provide with helping us get access to our accounting data again.

 

Thank you,

 

Brian

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