Multiple Products with Same SKU - Not Updating Inventory in Sync

Jon_C33
Shopify Partner
11 0 2

Hi all,

 

I have two different shopify product pages that are both selling the same physical product. This physical product has just one SKU that I have entered on both product pages.

 

However, when the product is sold on product page A, it only updates the inventory of the physical product for that specific product page, and not the inventory for product B as well (which intuitively it should--because they are utilizing the same SKU).

 

How can I set it so that no matter where the physical product is sold (no matter which shopify product page it is sold on), the inventory will update across all areas?


The issue here is that product page A might sell 50 of the physical product, but it doesn't update that inventory at all on product page B and then I run into mismatched inventory numbers and fulfillment issues because we ran out of the product when we had no idea.

Replies 27 (27)