Solved

Slow response from Shopify experts

SarahLB
Tourist
10 0 2

Interested in other experiences with Shopify Expert response times.

I contacted two experts for trouble shooting and a few days ago and neither have replied.

I was advised that this is a more reliable forum than UpWork which is where I had looked for Shopify support previously.

Has anyone else found that this to be the case?

Thanks in advance.

Accepted Solution (1)
JHKCreate
Shopify Expert
3571 639 916

This is an accepted solution.

Hi Sara,

It seems this could be solved only if Full Access is granted to the collaborator account. Are you okay with bumping these permissions here?

Let me know and I'll send the updated request

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