Retail hardware, software, and Shopify Point of Sale
Good day! I've put in the request via email and phone, but wanted to rally the forum to maybe submit your own feature requests. With a brick and mortar store, customers that received a gift card as a gift want to know what the balance is before shopping. Which results in them standing in line, then asking what their balance is. Unfortunately there is no easy way to do this. There is no "check balance" button.
So we've resorted to adding a $10,000 product, available on POS only, then you add it to the cart, scan the payment gift card, see what the Gift Card WOULD pay for, then delete the cart and advise the customer.
But this regularly results in the customer seeing $10,000 on the customer view screen and being confused. What a feature to lack...
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