Solved

Contact Us Form Not Sending Email

monde
Shopify Partner
28 0 11

Hello!

I have set Contact Us page with the page.contact template. I have a form that seems to function, at least to the user as you can fill it in and hit the Submit button (you get a 'successfully submitted' message on the screen).

However the email does not sent, I have tried several times. Also deleting and creating the page again.

 

All my settings seem to be correct, the Customer email properly set too.

 

Please someone help me! Thank you 🙂

 

Accepted Solution (1)
GCWebTeam
Shopify Partner
158 13 170

This is an accepted solution.

Hi everyone,

Are your stores currently on a paid shopify plan? I've worked on a few stores that the 'subscribe' and 'contact-us' page came up with the same 404 error currently on hellowcircus.com.

The problem solved itself once the store was out of development mode and onto a paid shopify plan.

Dan the web man - GCWebTeam.com | Shopify Partner | FB Partner | Google Partner Need help with your store or Google ads / social media marketing? Hire: gcwebteam.com

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