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It looks like I'm not the only one seeking to merge duplicate customers. It seems this has been requested for years now with Shopify claiming it's too complicated. I used Square for years before moving to Shopify and while there aren't too many things I miss about Square the ability to merge customers is one of them. If it's not too complicated for Square to do it then how is it too complicated for Shopify which is certainly a more powerful platform/POS than Square?
Solved! Go to the solution
This is an accepted solution.
Hey there! I’m happy to announce that you can now officially merge customer profiles! Thanks to your advocacy and feedback - you can merge customer profiles to ensure you have the most accurate view of your customers.
Identify duplicated customer profiles with the same name, phone number, email address, or another overlapping attribute, and then merge customers to make sure you maintain quality customer data.
To merge customer profiles:
Keep in mind, not every customer profile can be merged. There are some limitations for merging profiles that you can review in the Shopify Help Center.
We know this has taken time, and we appreciate your patience. We are excited to be launching this improvement for you today and look forward to hearing your feedback so we can keep improving your experience maintaining customer data in Shopify.
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