Shopify POS is very bug ridden now

modeltune
Tourist
10 0 11

Is it just me, or since we have had to pay for POS, the quality of the app has decreased significantly.  Two busy saturdays in a row the barcode scanner stopped being recognised in the main till (but still worked on the search bar) and today the card machine wont communicate, the system wont allow partial payments, it has messed up a gift card used when trying to take a partial payment, and the other day I couldnt take a payment for an unpaid order as I had refunded an item on the order at £0 (given it hadnt been paid for yet).  I note I need to do an update when I go into the shop tonight as given the issues with the system my staff are afraid to do it in case it breaks even more functionality.

Shopify helpdesk people are friendly but unable to resolve these issues.

Shopify need to up their game, and to stop charging us for buggy software until it is fixed.  Classic was a much better solution!!!

Anyone experiencing the same/similar?

Thanks

Andrew

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