Solved

Checkout Button on Cart Page is not working

marc_s
Visitor
2 0 1

Hey,

the checkout Button on my cart page (https://safe-t-shirt.shop) is not working. It is just refreshing the page. I tested it with two Computers (with Chrome and Firefox on each). Each times I tested it as well in incognito mode. Same on my iPhone with Safari. 

Can you please provide me a solution for this?

 

Thanks so much,

Marc

Accepted Solution (1)

Olivia
Shopify Staff
1695 146 302

This is an accepted solution.

Hey, @marc_s!

Welcome to Shopify Community. My name is Olivia and I work here.

Thanks for sharing your question. I took a second look at your website, and I also ran into the same issue you described. I dug a little deeper, and it doesn't look like the issue is being caused by any currently installed apps, rather, some edits that may have been made to your theme code. 

Have you tried to test your store against an unedited version of your theme? 

  1. Head to Admin > Online Store > Themes 
  2. Download a fresh copy of your theme
  3. Publish the new, unedited version
  4. Test the cart/checkout
  5. If the issue persists there may be an issue with your chosen theme; to be sure test your store against an unedited Shopify developed theme


I trust you will find that helpful, but let me know if you have further questions about this.

Warm regards,

Olivia | Social Care @ Shopify 
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