Covers all questions related to inventory management, order fulfillment, and shipping.
Hello. We have an Azure Logic App that gets Ship Confirmations from our WMS and updates Shopify through the Admin/Fulfillment API. It was working for months with no errors and then recently, three orders failed. I see nothing wrong with the data being sent. The information for the last order is below. I was able to fulfill the first two orders through the online Shopify Store pages and add the tracking information. I haven't done that. yet, for the order below.
Can someone look at why this call is failing for this order?
Call information:
Response:
Hello I had one more order like this happen again. One thing common, is when I view these from the Shopify Store, I see the line items in two separate groups. One group will have line items marked as subscription and the group don't have any items marked as subscription. I believe when an order is one or the other everything works, but when it has both it fails. Can someone from Shopify please look into it?
X-Request_ID c6307b3d-98b0-45f2-b49e-d50ca39017a5