API- Fulfillment Order ID QUESTION

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We are building a backend connection with a partner that fulfills and ships some of our products.

We are able to send and have them receive the order details etc. 

However, when we create an order we are seeing that there are fulfillment order id's that are associated with the order but when we use the api to get the fulfillment order id, it returns an empty array and we're not able to update the fulfillment information. 

Any help on this would be appreciated. 

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