Can I get my Customers shopify order information without building a shopify app?

Shopify Partner
1 0 0



Haven't used shopify myself, so sorry if this is in the wrong place.  Hoping you guys can help point me in the right direction.  I run a printing and embroidery company, and we have a customer who places orders with us through our website.  However, he wants to integrate his shopify store with us, so that we can pull the order information directly from his site.  Our web application is built in c# .net framework, so I downloaded the shopifysharp .net library to so how to get hold of it.  However, it seems to me that it wants us to build a specific shopify app, that the customer can install to his shop.  We don't want to do this, we just want to pull his orders using an API call straight into our already existing system.


How can we do this?

Reply 1 (1)

Shopify Partner
40 5 6

Hello @YazzooClothing,


Thank you for reaching out to the Shopify community.


Regarding the retrieval of orders from your Shopify store, three recommended methods are available to you. Firstly, you may opt to create either a public app or a custom app, with the latter being more straightforward and specific to your store's requirements. Alternatively, you can register an order webhook and access the data by providing an appropriate endpoint. Below, we shall outline the most effective approaches for setting up the order retrieval process.


Custom App Setup: Reference


  1. Log in to your Shopify admin store.
  2. Navigate to the settings section.
  3. Click on "Apps and sales channels."
  4. On the top bar, click on "Develop apps" and proceed to "Create app."
  5. Select a suitable name for your app and create it.
  6. To ensure proper functionality, assign the necessary API scope to the app. Click on "Configure admin API scopes," enable the "read_orders" scope under orders, and save your settings.
  7. Proceed to "API credentials" and copy the API key and secret key to access the orders resource through Shopify orders API.

Once you have diligently completed the above-mentioned steps, you may commence using the API to fetch orders, as further elucidated in the provided documentation.


Retrieval Through Webhooks:

  1. Log in to your Shopify admin store.
  2. Navigate to the settings section.
  3. Scroll down until you locate the "Webhooks" segment.
  4. Click on "Create webhook."
  5. Choose "order creation" as the designated event.
  6. Enter the endpoint URL where you wish to receive the order creation payload.
  7. Select the latest stable version of the webhook.

For your convenience, we have attached a popup containing additional information as a point of reference.

Screenshot 2023-07-28 at 3.57.31 PM.png


Should you require any further assistance or clarification, please do not hesitate to contact me.



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