What's your biggest current challenge? Have your say in Community Polls along the right column.
Our Partner & Developer boards on the community are moving to a brand new home: the .dev community forums! While you can still access past discussions here, for all your future app and storefront building questions, head over to the new forums.

Re: Can someone please update the documentation for tracking_info companies in a fulfillment?

Can someone please update the documentation for tracking_info companies in a fulfillment?

Todd_Trimakas
Shopify Partner
145 0 28

With the massive upgrade to FulfillmentOrders and Fulfillments, it would be amazing if someone updated the fact that ONLY the Shopify listed company names are able to be passed in as the tracking_info company when creating a fulfillment.

 

No where is it documented that Shopify only accepts companies that are in that list

 

It would save us so much time in having to figure this out.

 

Thanks

Todd

ByteStand - Amazon to Shopify in one click
Replies 2 (2)

alexc_shopify
Shopify Staff (Retired)
7 2 2

Thank you for the feedback, I will add this to our to do list to get the documentation updated.

We should add the complete list of companies to the documentation, and also mention that you can also send 'other' as the company name along with a 'tracking url' and a 'tracking number'.

To learn more visit the Shopify Help Center or the Community Blog.

Todd_Trimakas
Shopify Partner
145 0 28

It would be amazing to also let everyone know that those are the ONLY names you can send at the carrier company. No where is that documented. AND that capitalization matters.. Usps does NOT work while USPS does.

ByteStand - Amazon to Shopify in one click