Carrier Service API and Google merchants

cyberabis
Shopify Partner
9 0 1

Our app "Local delivery rates by Zip code", which uses the carrier service API to send delivery/shipping rates. One of our customers has setup "Google merchants" as a channel. They are getting the following warning message and they are afraid that they might get delisted by google if they use our app to set shipping rates.

The shipping rates from the app are not showing in the google merchant center.

 

Is there is a way to fix this warning message and make sure the customer can still continue using the google merchant center.

 

cyberabis_0-1650277988231.png

 

 

 

Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3069 226 734

This recommendation is an issue you need to talk to with Shopify directly as the Google Shopping in Shopify is built by Shopify.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.