Deleted products still seen by ERP app

Deleted products still seen by ERP app

AnilGozoglu
Shopify Partner
3 0 0

Hello

 

Firstly I'm not a developer but I believe that get certain answer from here. We use 1 ERP program which is integrated manually. ERP send some products to store but later we want change their variants and SKU. ERP app support said that first we have to delete products which we want to update in shopify so we deleted them from inventory. After that we send updated products from ERP to shopify but it didn't work. ERP support said that deleted products still exist. I uploaded SS of the error. Shopify still keep products even deleted? Is this possible? Even website cache cleaned buy shopify support but maybe ERP integration is wrong.

Replies 4 (4)

AnilGozoglu
Shopify Partner
3 0 0

WhatsApp Image 2024-01-29 at 08.38.31.jpegWhatsApp Image 2024-01-29 at 08.38.39.jpeg

MastersHub
Shopify Partner
216 21 38

Are the products checked by URL or by ID?

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AnilGozoglu
Shopify Partner
3 0 0

Imao, they check by product id

MastersHub
Shopify Partner
216 21 38

I don't think so. The error is related to product variants. You may have tried an existing variant name. If this is not the case, it is necessary to examine it in detail.

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