fulfillment creation/404 error occurs

Shopify Partner
3 0 0

Dear Shopify Support Team,

The issue I am experiencing is that whenever I attempt to create a fulfillment for an order, I receive a "404 error" message.


 POST to API (or use your method of choice)


API: https://xxx.myshopify.com/admin/api/2023-01/fulfillments.json



"fulfillment": {
"line_items_by_fulfillment_order": [{
    "fulfillment_order_id": {api.fulfillment_orders id},
            "fulfillment_order_line_items": [{Line Items Fulfillment Array}]
      "tracking_info": {
          "company": "{Fulfillments: Tracking Company}", 
          "number": {Fulfillments: Tracking Number}, 
          "url": "{Tracking URL}"
"notify_customer": false,
"location_id": {fulfillment_orders assigned_location_id}
Replies 4 (4)

Shopify Staff
246 57 70

Hi there 👋

Could you provide the X-request-id of a failing request, so that I can review the logs?

To learn more visit the Shopify Help Center or the Community Blog.

Shopify Partner
3 0 0

Hi Liz, below is the X-request-id of my failing API call.


New Member
9 0 0

Have you already dealt with it on your end?

Shopify Partner
3 0 0

yeah I try it but do not get much information