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Fulfillment Delay

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Fulfillment Delay

247williams
Visitor
1 0 0

Hi, 

 

Customer placed an order on my live site on January 25. The order number is #1002

However, the order status is still showing " Fulfillment In Progress" on the orders page, and it's not clear whether the drop shipping supplier (cjdropshipping) is trying to fulfill the order or if there is an issue.

Is there anything we are missing? Like a missing setup that must be causing this delay?

Any help in this regard is appreciated!

Thanks and have a good day.

Accepted Solution (1)

JoesIdeas
Shopify Partner
2427 225 652

This is an accepted solution.

Only your supplier would know. Any time you have an issue or question with a supplier I would reach out to them directly.

• Creator of Order Automator [auto tag, fulfill, connect FBA, daily jobs]
• Co-Creator of Product Automator [suite of features for products / collections]
• Shopify developer for 10+ years, store owner for 7 years
• Blog: Shopify Tips, Guides, and Automation Tools

View solution in original post

Reply 1 (1)

JoesIdeas
Shopify Partner
2427 225 652

This is an accepted solution.

Only your supplier would know. Any time you have an issue or question with a supplier I would reach out to them directly.

• Creator of Order Automator [auto tag, fulfill, connect FBA, daily jobs]
• Co-Creator of Product Automator [suite of features for products / collections]
• Shopify developer for 10+ years, store owner for 7 years
• Blog: Shopify Tips, Guides, and Automation Tools