Fulfillment Order Notification Callback not sending fulfillment requests

[freddyace1993]

Hi,

I have registered a callback URL by sending the POST request as stated in the documentation.

I got a successful HTTP 201 created response. However, upon submitting orders, I am just not getting any requests sent to my server. The fulfillment orders created are still in request_status = UNSUBMITTED.

I don't know what is missing? Please help. There are no typos in the callback url, as i have configured a web-hook from the merchant dashboard (It just so happens I am the merchant AND the developer) using the SAME callback url and those request ARE in fact coming through but these are not requests for fulfillment. 

[freddyace1993 · Accepted solution]

Update: I got it solved now. It turns out the merchant must send a fulfillment request either manually or automatically, which can be set through the merchant's admin dashboard. 

[Liam]

Great to hear you figured this out and thanks for coming back to post your solution!

[amalafrozalam27]

Hi! How did you get your service to be "requestable"? My fulfillment service was created, but the admin does not create an option to request fulfillment.