Fulfillment statuses - Another of Shopify's 100+ Headaches campaign

jtyler2702
Tourist
5 0 1

Another day, another Shopify issue, brought to you by Shopify's 100+ Headaches campaign.

 

Is anyone else having issues with fulfillment statuses not being updated (eg. "In Transit", "Out for Delivery", "Delivered" etc.)?

 

I use a third-party tracking app to update these statuses, however, recently it's completely stopped updating. I contacted them (Parcel Panel) and the fulfillments are updated on their end, so this is a Shopify issue.

 

ARGHHHHHH

Replies 2 (2)

SBD_
Shopify Staff
1829 269 406

Hey @jtyler2702 

 

Can you please DM me with your store details and an example of an order which isn't updating correctly?

Scott | Developer Advocate @ Shopify 

jtyler2702
Tourist
5 0 1

Have sent you a DM