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Fulfillment tracking_company code

2 0 0

Can i use other tracking_company code which is not in the API list?

API doc:


Replies 2 (2)

Shopify Staff
1776 263 383

Hey @Kevin_Peng,


I just ran a quick test - and was able to specify a custom tracking company name, code & url.

Scott | Developer Advocate @ Shopify 

Shopify Partner
33 0 6

Hi @SBD_ please could you tell me how you did this? We're sending "DHL_EXPRESS" in the trackingCompany field, which is not in the list above, and the carrier in the order on Shopify is being set to "Poste Italiane", which is also not in the list. How can we convey the correct trackingCompany to Shopify so our customers can click on a correct tracking URL? Thanks,