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Fulfillments

lebogang
Visitor
2 0 0

Hi, we've recently moved to shopify plus and we have noticed that the unfulfillment options is no longer available? 

Please will you assist.

Thanks.

Replies 3 (3)

productsync
Shopify Partner
740 38 159

Hi

Do you mean you are no longer able to cancel a fulfilment of an order in Shopify plus?

Regards

Tom

lebogang
Visitor
2 0 0

Yes I can't cancel fulfilled orders on shopify plus. Kindly send a guide on how to do that please

Thanks.

productsync
Shopify Partner
740 38 159

Hi

Can you email me some screenshots of orders to tom@channelup.io and can take a look?

Regards

Tom