Google Merchant In Stock vs Pmax Products Out of Stock

Joegr7
Excursionist
51 0 6

Hi Community, I have been running Pmax for years now. I just noticed that some products show "Out of Stock" in the campaign; however, it is "In Stock" on Google Merchant and Shopify. I am using an app called Symprosis, which syncs all products to Google Merchant. I am stuck and don't know how to enable those products that are "In Stock." I have submitted a resync via Symprosis, etc. I believe I am losing revenue as these products are available. Do you have any solution for this? This is my store: https://thegiftcompany.com.au/ 

 

App name: 

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Reply 1 (1)

EmmanuelFlossie
Shopify Partner
3095 226 741

I have never found the Google Ads info to be a reliable source of info.

 

It is always delayed, so I recommend if the availability just changed, to wait 24 hours and check again.

Be sure not to confuse campaign eligability vs availability as they will be two different things.

Get in touch with Emmanuel: a Google Shopping Specialist, Google Ads Diamond Product Expert, and also a a Google Product Expert Education 2021 & Tailwind 2023 Award winner.
Need Google Merchant Center or Google Shopping support?.