Has anyone been able to set order status to ON_HOLD on a OPEN Fulfillment order.

Has anyone been able to set order status to ON_HOLD on a OPEN Fulfillment order.

abhi_mst
Shopify Partner
1 0 0

Hi,

Has anyone been able to set order status to ON_HOLD on a OPEN Fulfillment order.

 

I am trying to execute following API call, but I keep getting "errors":"Fulfillment order does not exist."

/admin/api/2021-10/fulfillment_orders/{fulfillment_order_id}/hold.json

https://shopify.dev/api/admin-rest/2021-10/resources/fulfillmentorder#[post]/admin/api/2021-10/fulfi...

Parameters I sent,
{"fulfillment_hold":{"reason":"inventory_out_of_stock","reason_notes":"Not enough inventory to complete this work."}}. I tried sending fulfillment_order_id parameter. But same error.

 

But I can see that fulfillmentorder do exist. I can see the fulfillment_order when I make GET /admin/api/2021-10/orders/{fulfillment_order_id}/fulfillments.json call.

 

Has anyone done this?

Thanks for your help.

 

Reply 1 (1)

uf-exc
Shopify Partner
1 0 0

Hi Abhi_mst, did you found you answer on your problem face? 

i have a similar encounter and i am puzzled why Shopify response said Fulfillment order does not exist.