I've been able to partially fulfill an order with precision.
But now it seems that the platform doesn't care about it, and don't automatically send a "shipping update" to the end user that is owner of the "order" that was placed and that now is partially fulfilled.
What can I do to solve this, any advice?
I'm not using a third party fulfillment service, I did a private custom app to fulfill orders for the company I work for.
Solved! Go to the solution
Never noticed before the notify_customer parameter for the REST API consumption.
But thanks to you, this has been achieved!
Have a great week ahead.
Thanks! I have a bigger problem and invite you to take a look at that: https://community.shopify.com/c/fulfillment-and-inventory/tracking-number-doesn-t-triggering-notific...