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How does Shopify <-> Amazon MCF Refund work? TOCS/Policy

How does Shopify <-> Amazon MCF Refund work? TOCS/Policy

JTM12345
Tourist
6 0 2
‎12-22-2023 05:17 PM

Hi All!

Hope there is someone can help out here. It is the first time that we are using Shopify and Amazon MCF. I had a question about the the Amazon MCF integration and there wasn't much info on Amazon's fulfillment page. We currently don't have our own warehouse and using Amazon FBA to fulfill the orders.

2 Questions based on this

  • 1) Return Location: Do we just let them to drop this off an Amazon location? Is it the same deal as per returning a product to Amazon?
  • 2) Do we receive a ping on amazon FBA when the product is returned?

 

Thanks!

 

 

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awesomebadger
Visitor
2 0 0
‎12-26-2023 03:32 AM

Also very curious about this, are returns even accepted?

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In response to awesomebadger

awesomebadger
Visitor
2 0 0
‎12-26-2023 03:33 AM

(through amazon) or do we operate outside their system complete for returns 

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