Orders endpoint returning 200 / but no data as of 7/18

gvbrown
Shopify Partner
23 1 8

We are seeing all of our requests to the orders endpoint returning 200 responses, with no order data. 

This includes ranged queries (date range), or specific orderid's of any status.  

We have had no issues accessing this data to date, and are approved for protected customer data access.  We stopped receiving data on 7/18/23 around 3pm EST (approx). 

This has impacted all client installs, and has prevented fulfillment of hundreds of orders from the past day.  

All other end points appear to be functioning without issue.  

Reply 1 (1)

gvbrown
Shopify Partner
23 1 8

UPDATE - 

Confirmed that this endpoint does not work when using

financial_status and fulfillment_status.  Removing these options allows the endpoint to return data.