Covers all questions related to inventory management, order fulfillment, and shipping.
I sell digital artwork on my store but when I create a product listing and then upload a digital file using the Digital Download app, I get a yellow orange banner that says
This product includes a physical component
Orders will be marked as "unfulfilled" in admin until you fulfill the physical component.
It doesn't have a physical component. I read that I can fix this in the Shipping and delivery setting by creating a new shipping profile but that did not fix the issue. I even deleted the default shipping profile as well and that didn't fix the issue either.
I need an actual solution that works, please.
Thank you!
Solved! Go to the solution
This is an accepted solution.
I fixed it. In the product page > select product > click more details > shipping > unchecked this is a physical product.
Hi @4lifevibe
Did you try mark your order as fulfill in your Shopify admin?
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This is an accepted solution.
I fixed it. In the product page > select product > click more details > shipping > unchecked this is a physical product.