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"Shipping methods" and "Instructions" sent via API to our third party fulfiller

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Our third party fulfiller is receiving our order information from Shopify online store, and everything is working except for one thing.


They are receiving 2 fields in their online interface:

Shipping methods




Does anyone know how to NOT send the Shipment Method field to them, but send only the Instructions field?



Screenshot 2023-11-09 at 12.08.24 PM.png


Reply 1 (1)
Shopify Staff
Shopify Staff
1892 202 577

Hi Jamie40,


How is the integration between the fulfilment service and the online store set up, eg: are you using the REST API or the GraphQL API? Are you using a middleware to do any custom data management between Shopify and the fulfilment service?

Liam | Developer Advocate @ Shopify 
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