SKU for Tip

SKU for Tip

JaMaCe09
Visitor
1 0 0

Hey there,

we are exporting the orders from Shopify to our shipping software.We got the Tip-Feature activated in our Shop. Unfortunately the shopify API is not providing an SKU for the Tip. This is causing problems in our shipping software.

Does anybody know how to ass

Reply 1 (1)

Liam
Shopify Staff
2873 312 819

Hi JaMaCe09,

 

A tip is not a physical product but more of a service, and typically services do not have SKUs as they are not inventoried items. To solve this issue, there are a couple of ways you could consider:

 

1. You can assign a default SKU to all tips in your shipping software. This way, when the Shopify API sends over an order with a tip, your software will recognize it and not cause any issues.

2. You could modify your code to exclude tips from being exported to your shipping software. Since tips don't need to be shipped, they don't necessarily need to be included in your shipping software.

3. Discuss with your Shipping Software provider - they may already have a solution for this problem, or they can update their software to handle such cases.

 

Hope this helps!

Liam | Developer Advocate @ Shopify 
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