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Triggering an Order to Resend

Triggering an Order to Resend

criordan
Visitor
1 0 0

Hi, I have an order that was not transmitting through to Logic Broker where we fulfill our PO's. How can I manually resend this order to push it through into this other program? Or where can I find the EDI used to have my team transmit it?

Reply 1 (1)

JoesIdeas
Shopify Partner
2499 229 673

This will depend on how you have your fulfillment system set up, but usually if you have a fulfillment service connected you go to the order details page in Shopify then click Request Fulfillment button to send a fulfillment request. If it's in a pending state and they don't have it, cancel then request again to resend.

 

If that doesn't do it, I would contact your fulfillment service to ask them for the procedure.

• Creator of Order Automator [auto tag, fulfill, connect FBA, daily jobs]
• Co-Creator of Product Automator [suite of features for products / collections]
• Shopify developer for 10+ years, store owner for 7 years
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