Covers all questions related to inventory management, order fulfillment, and shipping.
Our company provides shipping insurance products for the store gloveleya-doll.myshopify.com. Our products have no inventory restrictions (we disabled "Track inventory" when creating the insurance products). However, during user checkout, our insurance products are being erroneously flagged as sold out by the system, leading to cart abandonment.
expect result: expecting no 'out of stock' error during checkout.
It is a weird issue. You might contact shopify support first
change variant locations can solve the problem, but i do not known why