A space to discuss GraphQL queries, mutations, troubleshooting, throttling, and best practices.
Hi,
We have now been receiving 500 errors, whenever we post a batch of new orders. Apparently there aren't any issues with the API, so why do we keep getting 500's?
Hey @CrodWeb
Would you be able to share an example(s) of a request body that was sent (in raw text form) and x-request-id response header value returned with the error? If you can provide an example from within the last 7 days may be able to locate logs, pass back any insights and suggest next steps moving forward.
I will keep an eye out here for more details - Cheers
awwdam | API Support @ Shopify
- Was my reply helpful? Click Like to let me know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog