Access Denied for GraphQL currentAppInstallation API

[rajasekar_b]

Hello Shopify Devs,

I'm seeing access denied errors for my app since two days. The app has permissions to read & write to shipping scopes. This error is affecting our live customers.

Error details below - 

GraphQL API: `query { currentAppInstallation { activeSubscriptions { id name status test } } }`

End point: "https://rickyscookies.myshopify.com/admin/api/2019-07/graphql.json"

Error msg: access denied

x-request-id:  "7ffee9e1-22c4-461d-93c8-c5b2c8b9b14d"

timestamp: "Fri, 07 Aug 2020 06:55:21 GMT"

Error msg: access denied

x-request-id:  "e285c2d4-3953-44a2-bf68-ab88e3ff9cb1"

timestamp: "Fri, 07 Aug 2020 07:14:51 GMT"

I have retried the request across these two days & get the same error. 

Please, resolve this asap. 

Thanks,

Raj.

[rajasekar_b · Accepted solution]

I solved this issue.

I was logging into Merchant store with collaborator access. This was causing the access-denied errors. 

The app worked when I logged in with Merchant admin login.

Thanks.