Admin API upload images are not processing

brandfolderdevs
Shopify Partner
1 0 0

We (Brandfolder) as a company have a third party integration that uses the Admin API to add images / files to our users Shopify products. Currently we are having issues uploading media.


When trying to upload via the Admin API we get the following 422 errors

 

Could not download image: Image https://storage-us-gcs.bfldr.com/hpf7p34q52s2cnv73x3m63x/v/1040767929/original/C%20B-Assorted-Chocol... failed to download. - file not found. Check that file can be found at your URL

 

The file is able to open in the browser via above URL, but does not upload. Furthermore, if I try using that URL by adding within the products panel inside the admin dashboard, the following error returns

 

Media upload failed
- Image: Media processing failed

Could someone help me debug further what is happening to these URL's or what processing is occurring that is not available for these URL's?

Thank you!

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