[BUG] Graphql Jobs not working

[Mete]

Even after hours the done field returns false from the job. Is there any way to understand the error here? Job here is a collectionReorderProducts. Even the simplest queries with one reorder doesn't get completed.

{
    job(id: "gid://shopify/Job/4566c438-4b9e-45fa-85db-2c9d0a74c60c") {
        done
        id
    }
}

Result:

{
    "data": {
        "job": {
            "done": false,
            "id": "gid://shopify/Job/4566c438-4b9e-45fa-85db-2c9d0a74c60c"
        }
    },
    "extensions": {
        "cost": {
            "requestedQueryCost": 1,
            "actualQueryCost": 1,
            "throttleStatus": {
                "maximumAvailable": 1000.0,
                "currentlyAvailable": 999,
                "restoreRate": 50.0
            }
        }
    }
}