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call delegateAccessTokenCreate failed get INTERNAL_SERVER_ERROR

call delegateAccessTokenCreate failed get INTERNAL_SERVER_ERROR

Xuan1
Shopify Partner
7 0 0

full logs

[
	{
		'message': 'Internal error. Looks like something went wrong on our end.\nRequest ID: af2f25c9-eb42-4c3c-918f-8fb389c9befc-1721170947 (include this in support requests).',
		'extensions': {
			'code': 'INTERNAL_SERVER_ERROR',
			'requestId': 'af2f25c9-eb42-4c3c-918f-8fb389c9befc-1721170947'
		}
	}
]

or

Internal Server Error
Replies 3 (3)

Liam
Community Manager
3108 344 911

Hi Xuan,

 

Are you still seeing this issue? If so can you share a more recent error requestId? 

Liam | Developer Advocate @ Shopify 
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Xuan1
Shopify Partner
7 0 0

This issue still exists, here is the recent Request ID.    But the situation has decreased in these two days.

 

[{'message': 'Internal error. Looks like something went wrong on our end.\nRequest ID: 5c4e6897-0cc4-47ea-8d21-7f0b3214ea7f-1722359388 (include this in support requests).', 'extensions': {'code': 'INTERNAL_SERVER_ERROR', 'requestId': '5c4e6897-0cc4-47ea-8d21-7f0b3214ea7f-1722359388'}}]

[{'message': 'Internal error. Looks like something went wrong on our end.\nRequest ID: 5a88075d-6c69-4666-a948-8820379d7700-1722359334 (include this in support requests).', 'extensions': {'code': 'INTERNAL_SERVER_ERROR', 'requestId': '5a88075d-6c69-4666-a948-8820379d7700-1722359334'}}]​

However, there is also a situation that directly responds to the Interval Server Error.

 

Liam
Community Manager
3108 344 911

Hi again Xuan - I can't see anything on my side that would explain this error - I'd recommend reaching out to partner support directly, via your partner dashboard. 

Liam | Developer Advocate @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog