can't connect dev API with dev or live website

Shopify Partner
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and apologies if I've missed any documentation, but I tried to read it all.

I tried different formats of dev accounts, non-dev accounts, and websites 

but can't get the OAuth to work and allow the approval of connection.

The link between APP and Shopify website is a stop red circle, and the "Install App" button is disabled as in the example image below:


I could install the app as a dev one on the dev account and communicate with the API server, but when trying to receive a real OAuth token, the previous behavior occurs.


Any help would be greatly appreciated, I'm willing to pay for support as well.


Thank you



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