Chargebacks vis a vis refunds

Shopify Partner
10 0 4

Hi all,


Question - we recently had a user on our app who lost a chargeback. However, no refund transaction was generated as a result. We're left wondering:


1. Are chargebacks supposed to generate refund transactions for the order which was disputed?


2. Once a dispute's status is "lost", is definitively lost or is there still an option for the status to revert to under_review?


3. Is the chargeback fee included in the amount under the Dispute object? If not, is there anywhere else to pull it from?


Any assistance would be greatly appreciated! Thanks.

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