Our Partner & Developer boards on the community are moving to a brand new home: the .dev community forums! While you can still access past discussions here, for all your future app and storefront building questions, head over to the new forums.

Checkout issue

Checkout issue

thecarnagefarms
Visitor
1 0 3

While looking at items in my cart at my store, I click on "checkout" to continue the process but it takes me back to my home page. Help Please. Tried this with the one page checkout and the original 3-page checkout on my laptop as well as my phone and it does the same thing.

Replies 10 (10)

lovethatprop
Visitor
1 0 0

A customer just contacted me with the same issue and I tried it myself and encountered the same 😞

 

Liam
Community Manager
3108 344 911

Hi Lovethatprop,

 

Thanks for flagging this bug - our dev team are currently working on a fix for this issue and will update our status page here once it's resolved: https://www.shopifystatus.com/incidents

Liam | Developer Advocate @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

CiprianEADV
Shopify Partner
1 0 0

Same error too, Romanian website.

MaxAnd
Visitor
1 0 0

Same here as well.

Richard_Fieldho
Shopify Partner
3 0 0

Same here. Any idea how we report it?

byron_bricks
Visitor
2 0 6

Same issue just spoke to support quite a few stores are having this problem...

StewBewRich
Visitor
1 0 0

I'm having the same problem. I used Book That App for some of my products and none of them can be booked.

SpyrAlex
Visitor
1 0 1

Same here! 

Nana83
Visitor
1 0 1

We're also experiencing the same issue 😞

Liam
Community Manager
3108 344 911

This issue should be resolved now - if you're still experiencing problems please connect with Shopify Partner Support. 

Liam | Developer Advocate @ Shopify 
 - Was my reply helpful? Click Like to let me know! 
 - Was your question answered? Mark it as an Accepted Solution
 - To learn more visit Shopify.dev or the Shopify Web Design and Development Blog