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Re: Empty gateway property on order and transactions

Empty gateway property on order and transactions

wthomas999
New Member
8 0 0

I'm trying to use the Order REST API to determine the usage of Paypal vs Shopify Payments on one of our sites. The call I'm making to get my orders is to 

/admin/api/2022-01/orders.json?status=any&fields=id,gateway
 

We've had over 4000 orders, and many of them have

{"id" : {{order_id}},"gateway" : "shopify_payments"}

but the vast majority of orders retrieved via the API have

 

{"id" : {{order_id}},"gateway" : ""}

This also seems to be the case when making calls to /admin/api/2022-10/orders/4049577672840/transactions.json?fields=id,gateway for each order as well. Why is the gateway property empty? Is there any other way to get the payment gateway for all of my orders? 

 

 

Replies 4 (4)

ShopifyDevSup
Shopify Staff
1453 238 524

Hi @wthomas999 👋

 

Since the `Order.gateway` property is deprecated in versions 2022-01+, I'd recommend using the `Order.payment_gateway_names` property instead. This should list the payment gateways used for the order, and reflects the `Transaction.gateway` property all related transactions at the `/admin/api/2022-10/orders/ORDER_ID/transactions.json` endpoint

 

Hope that helps!

 

Developer Support @ Shopify
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wthomas999
New Member
8 0 0

Hi @ShopifyDevSup ,

 

Thank you for your suggestion, unfortunately, I did try this and I'm seeing the same empty string returned in the payment_gateway_names list:

 

Changing the call to:

/admin/api/2022-01/orders.json?status=any&fields=id,payment_gateway_names
 
still results in empty values:

 

{'id': 4049490346120, 'payment_gateway_names': ['']}

 

 

The site in question should only have been using Shopify Payments or PayPal. Is it possible that their was a previously used payment gateway that has since been deprecated?

ShopifyDevSup
Shopify Staff
1453 238 524

Would you mind trying to check the list of `transaction.gateways` on that same order (4049490346120) with this endpoint: `/admin/api/2022-10/orders/4049490346120/transactions.json?fields=gateway`

Alternatively, if you would reach out to us here using your partner account with permissions to this merchant store and orders, and we would be happy to take a closer look. Please be sure to provide the team with the `shop_id`, `api_client_id` and the `x-request-id` (+timestamp) from trying the endpoint above. It would be helpful to let them know we were looking at order id `4049490346120` in particular as well.

Developer Support @ Shopify
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- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog

wthomas999
New Member
8 0 0

Hi @ShopifyDevSup 

 

 

GET *.myshopify.com/admin/api/2022-10/orders/4049490346120/transactions.json?fields=gateway

 

results in 

 

{"transactions":[{"gateway":""}]}

 

 

Unfortunately I can't grant any access to the site at this time but will keep this in mind if this becomes an absolute blocker for my team. As of now, knowing the different gateways is a nice-to-have.