Fetching Order By Created_at_min

Kogoro
Visitor
1 0 0

Hi Shopify API Support Team,

 
I'm having issue in fetching data. Please see the attached file. Encircled in green is the order Id. This order was created 2023-05-29 00:18:00, but when I'm fetching using the date  2023-05-29 00:00:00 (encircled in yellow), I'm not getting the order data. Kindly check what is the issue. Thank you.
Reply 1 (1)

ShopifyDevSup
Shopify Staff
1422 232 487

Hey @Kogoro - thanks for getting in touch. It seems like there is no attachment here or it's been removed. It's possible there may have been some sensitive shop-level information which could have prompted the removal if it was included earlier. Could you reach out directly to our support team (Partner Support specifically if you are a Shopify Partner - they can be reached through your partner dashboard)?

If you're able to share this thread with our support colleagues, just let them know Developer Solutions has sent you their way and if possible, provide them with an X-Request-ID from the response header and a timestamp/date range for the API call. Sharing my message here directly with them would help this get redirected to the appropriate technical team as well and we can continue digging into this further that way if need be. 

Hope this helps and hope to hear from you that way soon. 

Al | Shopify Developer Support 

Developer Support @ Shopify
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