Getting 500 error while doing FulfillmentCreateV2 GraphQL mutation with trackingInfo.company

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Getting 500 error while doing FulfillmentCreateV2 GraphQL mutation with trackingInfo.company

MaximeMarçais
Shopify Partner
2 0 0

Hi there,

I have no problem pushing my fulfillmentCreateV2 mutations without FulfillmentTrackingInput.company. But when I add one I get an 500 error. The documentation doesn't mention any limited list of accepted values. Is there any? I'm pushing custom company, number and url. I would like to continue (vs Rest API) to push these customs informations. Could you help me?

 

Thanks!

Accepted Solution (1)

ShopifyDevSup
Shopify Staff
1453 238 501

This is an accepted solution.

Hi @MaximeMarçais ,

 

Thanks for your post. The FulfillmentTrackingInput.company field is a scalar of type [String] so in general a UTF-8 character sequence. If you have an example of a value for this field which matches that description and is causing a 500 error we could look at submitting a report about it.

 

Alternatively you could submit a support request [to Partner Support] with details of such a 500 error from the past 7 days so that it could be investigated more directly.

 

Hope you have a great day

Developer Support @ Shopify
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Reply 1 (1)

ShopifyDevSup
Shopify Staff
1453 238 501

This is an accepted solution.

Hi @MaximeMarçais ,

 

Thanks for your post. The FulfillmentTrackingInput.company field is a scalar of type [String] so in general a UTF-8 character sequence. If you have an example of a value for this field which matches that description and is causing a 500 error we could look at submitting a report about it.

 

Alternatively you could submit a support request [to Partner Support] with details of such a 500 error from the past 7 days so that it could be investigated more directly.

 

Hope you have a great day

Developer Support @ Shopify
- Was this reply helpful? Click Like to let us know!
- Was your question answered? Mark it as an Accepted Solution
- To learn more visit Shopify.dev or the Shopify Web Design and Development Blog