GraphQL Admin API error 504 productUpdate mutation

manhnq94 · ‎04-02-2021

I don't need help, because I believe Shopify can't help me. I just want to let Shopify know that their server has issue!!!

GraphQL query string

updateProductGraphQL = """
            mutation productUpdate($input: ProductInput!) {
                productUpdate(input: $input) {
                    product {
                        id
                    }
                    userErrors {
                        field
                        message
                    }
                }
            }
        """

Request ID: 576c2310-6c2e-43d7-9f2d-a2d6a9a7286f

Response status: 504

Response body:

<html>

<head><title>504 Gateway Time-out</title></head>

<body>

<center><h1>504 Gateway Time-out</h1></center>

<hr><center>nginx</center>

</body>

</html>

VivekH · ‎11-24-2021

Hey @manhnq94 ,

You're not alone, I used to experience the same error. However, ever since the merchant upgraded to Shopify Plus, we haven't encountered this issue.
Definitely something to wonder about the API uptime for basic members!

manhnq94 · ‎11-25-2021

You're lucky man,

We have used the Shopify Plus plan since the beginning for all of our stores but the error still occurs!